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Workflows/Operations

Survey Collection

Create a survey, share one link, and watch responses land in the admin in real time. Structured feedback without a spreadsheet, a form tool subscription, or a consolidation afternoon.

Distribution One linkConsolidation None neededVisibility Real time

Four steps, one link

01Minutes
Create the Survey
Admin
02Any channel
Share the Link
Admin
03Real time
Responses Land
System
04While it runs
Review in Admin
Admin

How each step works

01
Create the surveyAdmin

Questions are defined once in the system. Because surveys live where the rest of the operation lives, there is no separate form tool, no export step, and no account to manage.

02
Share one linkAdmin

The survey has a public link that works anywhere: a chat, an email, a QR code in a room. One link per survey means one pipe for all responses.

03
Responses land as they happenSystem

Each submission becomes a structured record the moment it arrives. Nobody consolidates, nobody retypes, and the tenth response is stored exactly like the first.

04
Review while it runsAdmin

Responses are readable in the admin from the first submission. If turnout is low or a question is being misread, you find out while there is still time to fix it, not after the survey closes.

The seven elements

Every workflow we document has the same anatomy: seven elements, each assigned to a human, a machine, or both. This is the Centaur Map from our workflow design method.

01 TriggerHuman

Someone needs an answer from a group: a cohort, a client team, an audience.

02 InputsHuman

The questions. The hardest part of a survey is deciding what you actually need to know.

03 DecisionHuman

What the responses mean and what to do about them. Data collection is automated; interpretation is not.

04 RoutingMachine

Every response flows to the same admin collection the moment it is submitted.

05 OutputMachine

A structured response set, one record per person, no copy-paste consolidation.

06 DeliveryMachine

Responses are readable in the admin in real time, from the first submission.

07 MeasurementMachine

Response counts and completion, visible while the survey is still open, so low turnout gets chased early.

The standing rules

  • One link per survey, one pipe for responses
  • Responses are records, never spreadsheet rows to reconcile
  • Results stay in the same system as the rest of the operation
  • Interpretation is a human job, always

Why it works

  • Zero consolidation means results are ready the moment the survey closes
  • Real-time visibility catches low turnout while it is fixable
  • Structured records make every survey comparable to the last one
  • No extra tool means no extra place for data to go stale